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Additional mental health support during lockdown

The Bugle App

Cathy Law

06 September 2021, 12:49 AM

Additional mental health support during lockdown

From today, a Head to Health Pop Up service is available to support the mental health of people of all ages struggling during the extended lockdown.


The service has been established by COORDINARE - the South Eastern NSW Primary Health Network (PHN) - and other PHNs, with Federal Government funding.


To access Head to Health, people can simply call 1800 595 212 to discuss their needs and concerns. They will then be directed to mental health services in their area that most appropriately meet their individual situation.


Dianne Kitcher, CEO of COORDINARE, says Head to Health support is available to anyone of any age in the community, with or without a GP mental health treatment plan. No appointments are required to access the service.



“Mental health issues don’t discriminate. Many people in our region may have never been exposed to stressors like this before but are facing new challenges due to COVID-19,” says Ms Kitcher.


“PHNs have quickly mobilised to set up the new 1800 595 212 phone number so people throughout NSW can access a new telehealth service which will work alongside existing State and Federally funded mental health support services.


Head to Health is designed to offer a seamless service for guiding people in mental distress or feel they are unable to cope with the extra pressures brought on by the pandemic to the right support.”


Ten mental health Pop Up services have also been established in NSW, located within existing health facilities. In our region, this service has been set up by Family Services Australia in the Illawarra-Shoalhaven Community Services Hub at Stockland Shellharbour City Centre.


“If you are referred to receive services from the Head to Health Pop Up, you can choose from telehealth or COVID-safe face-to-face appointments,” says Ms Kitcher.


COORDINARE has worked closely with primary care services, hospitals, the NSW Mental Health Pandemic Response Taskforce and the State and Federal Governments in locating the pop up site.


Gary Jackson, Managing Director Family Services Australia says, “Complemented on site with six integrated FSA community service streams, the Head to Health service will open with an experienced multi-disciplinary team not limited to six clinicians, clinical lead, clinical services manager, practice manager, social workers and once fully established will also provide access to peer support workers.”


For more details, go to www.coordinare.org.au/headtohealthpopup