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Discover The Spot Café: Kiama Village's newest gem

The Bugle App

Donna Portland

03 July 2024, 10:00 PM

Discover The Spot Café: Kiama Village's newest gemLuke at the Spot Cafe

The newly refurbished Kiama Village has a new addition that’s quickly becoming a local favourite - The Spot Café. Conveniently located with easy parking, it's a must-visit for coffee lovers and anyone seeking a cozy spot to relax.

Owned by Luke Gamble-Smith, The Spot Café is more than just a place to grab a coffee. Luke is passionate about sharing what he calls a "piece of heaven" with both the visitors and the local Kiama community alike. His enthusiasm for creating meaningful relationships with customers, staff, and suppliers is at the heart of his business philosophy.

“The little conversations you have with people each day can make a big difference in their life,” Luke shared. Through these interactions, he has formed lasting friendships and connected with many on a personal level.

Despite his youth – ‘under 30’ - Luke is no stranger to the hospitality industry. His journey began at McDonald's, where he honed his hospitality skills and learned the intricacies of running a business. Growing up in public housing with a mentally ill single mother, Luke faced significant challenges but remained determined to create a better future. Positive role models instilled in him a strong work ethic and a desire to give back to his community.

Luke's first business venture, Naturally Tasty in Shell Cove, launched in October 2018. His passion for the Illawarra region has only grown since then. 

A place to connect: The name "The Spot Café" reflects Luke's vision of a welcoming local hub where people can enjoy great food, excellent coffee, and quality time with friends. His goals are straightforward: provide an exceptional customer experience and consistently deliver high-quality food and coffee.

To Luke, customer service goes beyond a simple transaction. He often feels like a friend or counsellor to many of his patrons, sharing advice and brightening their days. His favoritepart of the job is mentoring his staff, watching young employees grow into responsible community members and succeed in their careers.

“I believe in giving back to people, treating everyone with respect and aiming to have a positive influence on them. A business is nothing without the people who are a part of it in any capacity,” Luke emphasised.

The Spot Café serves Toby’s Estate specialty coffee and offers an inviting space for group meetings. Regular food specials and all-day breakfast are available, with trading hours from 7:30 am to 3 pm daily, extending during the warmer months. Seniors can enjoy a 10% discount with a senior card, and special deals are frequently offered.

For convenience, you can order ahead online via Hey You, LOKE (Our website/App), and Uber Eats. With ample parking at Kiama Village, visiting The Spot Café is easy and enjoyable. You definitely need to experience the welcoming atmosphere and exceptional service that Luke and his team provide.