The Bugle App
The Bugle App
Your local news hub
FeaturesLatest issueSports24 Hour Defibrillator sitesKCR
The Bugle App

GoGoGrandparent and Uber Health revolutionising Australian transport for seniors

The Bugle App

Belle Wood

05 December 2023, 11:48 PM

GoGoGrandparent and Uber Health revolutionising Australian transport for seniors

GoGoGrandparent, a seniors transport service in North America, is now making waves Down Under. Teaming up with Uber Health, it has rolled out an on-demand mobility service in Australia, allowing older Australians and those with disabilities to book Uber rides without a smartphone. A simple call to GoGoGrandparent on 13 46 28 does the trick.


Among those already benefiting is Tony Sullivan, a spry 79-year-old in Brisbane. No longer driving, he found GoGoGrandparent ideal for his recent doctor's visit. "It was excellent service. I just have to press a few digits on my phone, and a car picks me up as soon as possible," he shared.



How It Works:


  • Easy Access: Seniors can request rides via phone call, with GoGoGrandparent assisting in the booking process.


  • 24/7 Support: Around-the-clock assistance ensures stress-free transportation with real-time updates.


  • Tailored Oversight: Rides are monitored, and drivers are matched based on their ability to accommodate specific needs.


  • Extensive Coverage: The partnership aims for comprehensive service across major cities and suburbs in Australia.


Justin Boogaard, GoGoGrandparent's CEO, expressed excitement, stating, "Our mission is to ensure that people can enjoy the freedom of mobility as they age, and our work with Uber Health will now help us support Australians' independence."  



He was inspired to create GoGo by his Grandma Betty.  She noticed that Justin could access rides and meals easily from his phone.  Grandma Betty wasn’t confident she could rely on technology, and so GoGo enabled her to access these services by phone.  


Since 2016, GoGoGrandparent has served hundreds of thousands in North America, completing 1.5 million Uber Health rides since 2019. For more on their Australian services, visit www.gogograndparent.com  


They can be accessed in Kiama by dialing the phone number above.  Yay – an answer for some of Kiama’s transport woes for a sector of the population. 



Kiama’s only dedicated taxi service, Kiama Cabs, announced it was ending its services after more than 30 years in business after failing to find someone to buy the business. Since then, a handful of replacement services have become available in the LGA, including The Illawarra Taxi Network, Uber and Driving Miss Daisy.