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Why use the services of a Travel Agent?

The Bugle App

Local Contributor

18 September 2024, 11:30 PM

 Why use the services of a Travel Agent?

Why use the services of a Travel Agent?

In an age where DIY travel bookings are just a click away, many travellers ask, “Why use a travel agent?” It’s a great question, so here are the top reasons why working with a travel agent can transform your next adventure into a seamless, memorable experience.


Expert support during uncertainty. The COVID-19 pandemic highlighted the value of having professional support when travel plans go awry. When borders closed and flights were cancelled, our team at Travel Focus Group was able to step in, recover funds, and rearrange complex itineraries. Without the assistance of a travel agent, many travellers faced overwhelming challenges trying to manage these disruptions independently. A travel agent provides peace of mind by handling unexpected changes and making sure you’re never left stranded.


Insider knowledge and exclusive experiences. One of the biggest advantages of working with a travel agent is their wealth of expertise and insider knowledge. At Travel Focus Group, we have spent decades developing relationships with top ground operators around the world. This means we can provide unique experiences that are often unavailable through online booking platforms.

Some examples include:

  • Exclusive access to landmarks: Imagine touring the Sistine Chapel after hours, away from the tourist crowds.
  • Private, customised tours: Experience Bhutan with a local guide who has personal connections with the royal family.
  • Bespoke experiences: Whether it’s a secluded villa in the Maldives or a private wine-tasting tour in Tuscany, we ensure your trip is unforgettable.



Time-saving convenience. Planning a complex itinerary can be a daunting task. A travel agent removes the stress by handling every aspect of your trip, from flights and accommodation to transfers and tours. You don’t have to spend hours comparing options, navigating logistics, or managing bookings. A travel agent's expertise ensures everything runs smoothly so that you can relax and focus on enjoying your holiday.


Personalised service tailored to you. A key difference between booking online and using a travel agent is the level of personalised service. We take the time to understand your unique preferences, interests, and needs. Whether you prefer luxury, adventure, culture, or a mix of everything, we plan the perfect itinerary for you.

  • Custom travel plans: Your holiday will reflect what’s important to you, whether that’s exploring local food markets or relaxing in a spa resort.
  • Attention to detail: From dietary preferences to special occasions, we ensure your trip is tailored to your specific requirements.


Additional benefits of using a travel agent.

  • Access to deals and upgrades: We often secure special rates, room upgrades, or extra perks not available to the general public.
  • Assistance with travel documents: We help with visas, travel insurance, and other essential paperwork to make sure you’re prepared.


In short, using a travel agent enriches your travel experience by offering expertise, exclusive access, and peace of mind. Let us plan your next unforgettable journey, leaving you with nothing to worry about except enjoying the adventure.