Member for Kiama Gareth Ward is inviting residents across the Illawarra and South Coast to take part in a new survey to share their thoughts on the ongoing issues with delays, cancellations, and service disruptions on the South Coast Rail Line.

Mr Ward is launching the survey to collect real, direct feedback from local commuters, with the goal of highlighting the specific challenges faced by residents and ensuring that the community’s concerns are heard at the highest levels of government.

“We’ve heard from countless local residents who are frustrated by constant delays, cancellations, and the lack of action on much-needed upgrades to the South Coast Rail Line,” Mr Ward says.

“I want to hear directly from you about the impact this is having on your daily lives.”

The survey will allow commuters to indicate their level of satisfaction with the South Coast Rail Line, with the aim of gathering responses to advocate for much needed improvements and upgrades.

“Local commuters deserve better, and it’s time to give them a platform to share their experiences,” says Mr Ward. 

“This is about gathering the facts from the people who know the issues best - the passengers who rely on the South Coast Rail Line to get to work, school, and other important destinations.”

Mr Ward highlights how this is an important opportunity for locals to speak up and tell the government what they think about the current state of the South Coast Rail Line. 

“With new intercity carriages sitting idle at Waterfall Station and the South Coast Line falling behind other regions in service improvements, it’s clear that the current government needs to hear from us,” says Mr Ward. 

Mr Ward expresses that he is committed to fighting for a better rail service, and this survey will be a critical part of that effort.