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The War on Small Business: Survival in a Collapsing Economy
The War on Small Business: Survival in a Collapsing Economy

22 February 2024, 10:07 PM

Ask yourself, would you open a business in Australia in 2024.The general answer: “You’d have to be mad. Not in a fit.”Small businesses across the country are in despair. The bakery and cafe in the centre of the picturesque South Coast town of Jamberoo, officially known as Kings Patisserie, is busy from the moment it opens its doors. Tradies pick up a coffee before 6am on the way to work, tourists come and go, and it is the central meeting place for locals. Established 10 years ago, the business has thrived, until recent times. Like so many businesses, the bakery had a near death experience during the lockdowns of the Covid era.But while back up and running, life still isn’t easy. Owner Warren Southwell says that three years ago his electricity bill was $2,500 a quarter. Now it’s $5,000. “It has literally doubled,” he says. “All our expenses have gone up. We’re a really busy cafe but we are still struggling. We are $50,000 in the red to the tax office, that’s never happened before. Sugar has gone up 50 percent. Flour has gone up from $9 to $14 a bag. “Wages have gone up a lot. I used to employ 12 people. That’s down to nine. And their wages have gone up $100 a week over the past year. We pay the general retail award wage. But the cost of living has gone up more than that. Everyone works really hard. Everyone deserves more. And everyone is doing it tough.“It is just another expense we have. We are being hit from every angle.We have had no tax cuts or anything else. Other businesses say the same; it is very very hard for everyone, no matter what you are doing.“What is killing us is the prices of material, and the wages goïng up.Warren was extremely reluctant to put up his prices, but, like so many other business owners, had no choice. “My family suffers, and there’s a lot of other families out there suffering. I only get one day off a week. I have two young boys, and I struggle to get away to watch them play football.“I really worry about people out there in small business, I think about them a lot. We can’t afford to put on staff to do the hours, so I end up doing them myself. I think a lot of families are suffering because of the amount of hours they are doing. It is a mental health and family crisis.“My parents and grandparents worked hard, now we are watching the collapse of the country. It is really scary.”Tough conditions in the retail sector are confirmed by figures published by the Australian Bureau of Statistics this month. Of the 137,114 businesses operating in June 2019 only 86,320 of them survived through to June 2023.While the figures are plumped up by new entrants; that shows just how tough it is for small business at the moment. Overall, there was a drop of 1.4% in the number of retail businesses during the 2022-23 financial year.Chief Executive of the Council of Small Business Organisations of Australia Luke Achterstraat is urgently trying to get the concerns of small business onto the government’s agenda. “With 43% of small businesses not breaking even, the Government can’t waste any time,” he said. “Small businesses need quick, effective and fast policies that reduce the cost of doing business. They need energy relief, promotion of better competition and to start a conversation about payroll tax.”

A Look Inside Kiama WD Diagnostic Imaging's Grand Opening
A Look Inside Kiama WD Diagnostic Imaging's Grand Opening

16 February 2024, 6:57 AM

Kiama WD Diagnostic Imaging marked its grand opening on February 15th, 2024, ushering in a new era of advanced healthcare services in the region. Manager Dylan Wallace extended a warm welcome to all attendees, highlighting the facility's impressive team of around eighty skilled professionals serving the community in seven different locations around Australia.The establishment addresses a crucial need for accessible diagnostic services in the southern regions. With the closest services in Shell Harbour and Wollongong, WD imaging saw a need for those who previously had to undertake a considerable journey to access essential medical services.Dylan proudly emphasised the installation of cutting-edge technology, featuring an array of brand-new machines, including a CT scanner, a 3D mammogram, and an MRI. Dylan explained this as part of their commitment to patient well-being, "We always strive for what's best for the patient."Spanning two floors and offering multiple rooms, the facility is equipped with conveniences such as an elevator and accessible bathrooms, fostering a stress-free environment for patients with diverse needs.During the opening, Ainsley Polo showcased the state-of-the-art 3D mammogram machine, capable of meticulous layer-by-layer scanning for enhanced breast health assessment. Dylan provided a layman's explanation, describing it as a process that "scans layer by layer, millimetre by millimetre, allowing you to view it like a flip book." Ainsley, displaying her passion for women's health, even shared her own mammogram to illustrate the technology in action.3D Mammogram MachineAttention to detail and patient comfort is evident throughout the facility, exemplified by the installation of a soothing ceiling adorned with flowers above the MRI machine. This thoughtful touch aims to create a calming atmosphere for individuals undergoing what can often be a stressful experience.Already operational, Kiama WD Diagnostic Imaging has embraced community involvement by sponsoring the upcoming Kiamasala, with plans to support additional local events in the future. The commitment to both advanced healthcare and community engagement positions the diagnostic imaging centre as a valuable asset to the region.

Boost to Local Healthcare with 173 Graduate Nurses and Midwives coming on board
Boost to Local Healthcare with 173 Graduate Nurses and Midwives coming on board

14 February 2024, 4:51 AM

This year, the Illawarra Shoalhaven Local Health District (ISLHD) is set to receive a substantial influx of healthcare professionals as 173 graduate nurses and midwives prepare to embark on their careers within the district. This surge in new talent marks a significant enhancement to local health services, strengthening the provision of care within the region.The broader impact extends across the state, with over 3,400 graduate nurses and midwives commencing work within the NSW public health system, contributing to the state's overarching healthcare objectives.These newly appointed professionals will embark on a journey, spanning various clinical settings and community healthcare environments. Their presence will bolster the workforce, addressing crucial needs within the healthcare landscape.Under the guidance of the NSW Government's proactive initiatives, measures are being implemented to fortify the health workforce. This comprehensive approach includes setting safe staffing levels for nurses and midwives, particularly within emergency departments, converting 1,112 temporary nursing roles into permanent positions, eliminating the wages cap, facilitating record pay increases for healthcare professionals, initiating the deployment of 500 additional paramedics in regional, rural, and remote communities, enhancing the rural health workforce incentive scheme package, and introducing 12,000 tertiary health study subsidies.Sarah Kaine MLC, representing the Kiama electorate, underscores the dedication of healthcare workers and acknowledges the challenges they face. She emphasises the adverse effects of previous neglect on the healthcare system, highlighting the urgent need for reforms to address issues of recruitment and retention."Our healthcare professionals in the Kiama electorate and the broader Illawarra Shoalhaven LHD exhibit exceptional dedication in providing quality care to patients. However, systemic challenges, such as the unjust wages cap and neglect of our healthcare system, have hindered their efforts. It's imperative that we address these issues to ensure a resilient and sustainable healthcare workforce for the future," remarked Sarah Kaine MLC.This influx of graduate nurses and midwives signifies a step towards fortifying healthcare provisions, embodying the collective commitment to enhancing the wellbeing of communities across NSW.  

Going cashless: you will be cancelled and you will be happy
Going cashless: you will be cancelled and you will be happy

13 February 2024, 3:52 AM

Colourful Queensland Senator Bob Katter has created a national furore by insisting a cafe inside Parliament House in Canberra has broken the law by refusing to take cash. Anthony RealeIn an era when trust in government and trust in banks is approaching zero, Katter’s claims struck a chord with the general public and the nation’s small businesses, while creating a dispute among academics over the validity of his claim. The incident occurred when Katter told the Parliament House cafe’s staff member that she had to take his $50 or she was breaking the law.“If you have a cashless society, the banks control your life,” the Senator claimed. “You're not able to buy a loaf of bread without permission from the bank. It is bad enough now but it will be infinitely worse."If you have a cashless society, you're in big trouble. If electricity goes off, you've got no ability to buy anything.”The Senator’s controversial stand found a sympathetic ear in Shellharbour cafe owner Anthony Reale, just one of the many business owners bucking the trend and asking his customers to pay cash if they can. His cafe, Village Fix, established in 2015, led the way in transforming Shellharbour from a lost in time surfing village to the bustling cafe precinct it is now in the process of becoming. Signs at his cafe read: “Cash preferred, Card Accept. Cash will work: When the internet is down, When there is a power outage, When the card reader malfunctions, When your phone battery dies. CASH IS KING. Use it or lose it.”And“Please pay cash if you can. Why? To avoid bank fees, To keep cash alive, Support local businesses, rather than banks.”Mr Reale explains his stance like this. If you pay for something with a $50 note, and that person pays someone else using the same $50, and so on, after ten transactions that $50 note is still worth $50. But if you pay with a card, every single transaction attracts a fee, and it’s not that long before most of that $50 value has been transferred to the bank.“Why does this government want to give power to the banks and not to the people?” he asks. “The push to a digital currency is all about control. Banks are making money left right and centre, holding it, charging interest, and charging consumers.It is take take take and you get nothing back. The government is pushing an agenda which makes banks more and more money.”Cash is no longer available over the counter at some Commonwealth branches in Sydney, Melbourne and Brisbane. From May of this year Macquarie Bank customers will no longer be able to deposit cash or cheques at any of their branches.From November of this year NAB customers will no longer be able to make cash or cheque deposits at the bank’s branches. BankWest, with its 1.1 million customers, has also announced plans to go almost solely digital.In December 7-Eleven announced they will begin phasing out ATMs across 762 stores nationally, making it harder for Australians to obtain cash.Leading alternative media site TOTT News has been following the push into a digital currency closely over the past several years. “The removal of cash is just a large piece in an even bigger puzzle,” it reports. “The ‘Big 4’ banks in Australia are already following in suit with the Reserve Bank’s push to soon introduce Central Bank Digital Currencies, with pilots currently being tested in the industry.“The number of branches has plunged from 3,588, down from 5,694.“Australia has 5,693 ATMs still in existence – less than half the 13,814 level of June 2017.“People-power is always the best form of resistance against the corporate consumer market. Vote with your pockets.”

Ever rising cost of alcohol
Ever rising cost of alcohol

09 February 2024, 4:23 AM

The ever rising cost of living is driving everyone to despair, but if you want to drink away your sorrows, as of this week you’ll be paying more even for that. Prices are up this week thanks to an increase in the alcohol excise, averaging a 50 cent jump on a schooner, depending on the venue and your chosen tipple. Bars, clubs, restaurants and your average punter are all feeling the impact, nowhere more so than in Kiama’s much loved venues.“I used to come to this pub four times a week,” said Dave Fisher, 52, who has been drinking at the historic Grand Hotel, founded in 1891, since he was a teenager. “Now I come once a week, and usually during happy hour.“You don’t socialise as much, I just stay at home instead. Now I just don't have that person to person contact. You need to get out and do things, not just be stuck at home. “You don’t see so many locals now, they don’t come down every day. People are just generally talking about how dear everything is.”The latest increase in beer and alcohol prices is linked to the twice yearly indexation of alcohol excise. This year, with everyone struggling to pay their bills, the increase has caused a storm across the nation’s mainstream media and amongst the fed up general public.Australia now ranks as one of the most expensive countries in the world to live, coming in amongst the top five for alcohol and tobacco taxes, as well as electricity and housing prices. The escalating cost of living is proving a major headache for the Albanese government, which must face the electorate by early next year. Chief Executive of the Brewers Association John Preston said the tax on a beer of schooner had gone up by ten percent in under a year. “These new record increases, the largest in over 30 years, have driven Australia’s beer tax rate to the third highest in the world. Only Norway and Finland tax beer at a higher rate. “These taxes are out of control.”In essence the ever increasing taxes are killing the host, as many people can no longer afford to go out for a drink. The tax rakes in around 2.5 billion a year. “The increases come as Treasury was forced to revise down its estimates for revenue from beer tax at the Budget in October,” Mr Preston said. The Brewers Association is begging the Government to freeze the tax on beer sold in bottle shops for two years and halve the beer tax paid on tap beer in pubs and clubs.“Venues are telling us that the record increases are making it more difficult to get people back through the door. We don’t think that these rate increases are delivering any more revenue for the Treasury. They are just hurting beer drinkers and small businesses.”Down at the Kiama Inn Hotel Chris White, 56, who has worked in pubs and clubs for the past 36 years, said the ever increasing prices are having a profound impact on Australian society. “All sorts of things happen in pubs, not just a few blokes like us sitting around with a beer,” he said. “Weddings, wakes after a funeral. It is a community thing. People come for the raffles, to see their friends, find out if someone has been sick, for social events, music. To look for work. Retired people come for their bingo, to have a cheap meal.“Overall people are starting to go to bottle shops and drinking at home.”And as everyone knows, drinking at home alone is a very bad idea. Mark Domino, 60, a local wharfie and a regular at the Kiama Inn Hotel, said people just wanted to come to the pub to relax, socialise, drink with friends and not worry about the beer prices. “More people are drinking at home, but you don’t have the connection. The rising prices are having a negative effect on the country.”  

Prices are rising across the economy
Prices are rising across the economy

09 February 2024, 4:07 AM

Wherever you go, the ever rising prices of virtually everything, petrol, groceries, electricity, services, beer, basically everything, is front and centre of the conversation. It doesn’t matter if you are living in an upmarket area or a slum, the cost of living crisis is impacting on everyone. And causing heartburn for the Federal Government, which is left to explain why Australia has now become one of the most expensive countries on Earth.At Foodworks in Kiama Downs, a friendly gathering point and a central part of life for many locals, customers are all feeling the pinch.Brendan Gilmore, manager of the store, said prices are now front and centre of conversations with customers, with many simply resigned to having less money in their pockets. “Everyone is concerned that the prices are increasing,” he said. “I wouldn’t say they are spending less, probably much the same, but their basket sizes are smaller. And they are much more concerned about what they are buying.”Spiralling electricity and petrol costs, along with what many businesses regard as grotesque levels of regulation and taxation, are all contributing to the cost of living crisis.Attempting to shift blame, the Albanese government has announced multiple inquiries into rising prices, particularly groceries, moves which critics regard as nothing more than a political stunt. The inquiries are eerily reminiscent of the Rudd government's various moves between 2007 and 2009, including programs such as Fuel Watch, Grocery Choice and a National Grocery Prices Inquiry, none of which provided any discernible relief for consumers. The current Labor government is overseeing inquiries being run by the Australian Competition and Consumer Commission (ACCC), which has been granted extra powers for the task and a separate Senate Inquiry. As well there is a Queensland government inquiry. This week an inquiry headed by the former Australian Consumer and Competition Commission (ACCC) boss, Allan Fels, on behalf of the Australian Council of Trade Unions found inflation, questionable pricing practices, a lack of price transparency and regulations, a lack of market competition, supply chain problems and unrestricted price setting by retailers are to blame for fuelling the increases.Writing in the academic journal The Conversation this week, Professor Sanjoray Paul from the University of Technology Sydney said Australians were being hit by large rises in grocery, energy, transport, aviation, child and aged care sectors, only adding to other cost of living pressures. He said while extreme weather and supply delays have contributed to the increases, the  inquiry confirmed what commentators and consumers suspected, that many sectors are resorting to dodgy price practices and confusing pricing. While the inquiry found higher prices contributed to inflation, it reported that businesses claimed it was inflation that caused price rises, making it a chicken-or-egg kind of problem.“A lack of transparent pricing information caused a poor understanding by consumers of how prices were set,” Professor Paul wrote. “This was significantly worsened by a lack of competition. While market concentration was a major issue, the inquiry found prices in Australia are way higher than in many other less competitive markets.”Local Independent Member for NSW Gareth Ward said: “When this government doesn’t know what to do they just announce another inquiry. This is just a ‘cut and paste’ job from the Rudd Government. These inquiries are a feeble attempt to look like they’re doing something about cost-of-living when they simply don’t care. “What the government could do is stop spending so much money and driving up inflation – what’s worse is when the government does spend money, they spend it on the wrong priorities. We don’t need another fake inquiry to tell us that this government’s own fiscal policy is to blame. “What’s worse, is that the Federal Government is doing nothing about supply chain issues which is also driving up prices. “During the election, Albanese said he would deliver cost-of-living relief, but they are doing nothing. Under Labor, everything has gone up except your income. From what goes into your shopping trolley to home mortgages, to rents, and all Labor wants to do is have another inquiry.”Federal Labor Member for the Kiama area Fiona Phillips was unavailable for comment.To download the full Inquiry Into Price Gouging and Unfair Pricing conducted by Allan Fels on behalf of the Australian Council of Trade Unions and released this week go here: https://www.actu.org.au/wp-content/uploads/2024/02/InquiryIntoPriceGouging_Report_web9-1.pdf 

Kiama is the place to be!
Kiama is the place to be!

31 January 2024, 9:00 PM

Destination Kiama was thrilled to celebrate the newly released Kiama Visitors Guide that was launched last month at Diggies Restaurant at the Blowhole. Sally Bursell, the Tourism and Events Manager is pleased to have the publication now widely available in the region. Councillor Matt Brown joined with Sally and local photographer Jordan Robins to mark its release. The publication celebrates all that is unique to our LGA. From history to adventurous outings, dining and culture. A go to guide for what to do in the area. There is a plethora of information inside, and the Kiama Visitor Information Centre can assist with accommodation, maps and information as well as a fabulous range of locally made gifts and souvenirs. Drop in to collect a copy.   The striking cover photo, captured by Gerroa photographer Jordan Robins, beautifully showcases the vibrant backdrop we are fortunate to have in our region. Shellharbour work spans from Jervis Bay to Shellharbour, offers prints for purchase at the visitor centre. The magazine was a collaborative affair with the graphic design overseen by Carolynn Mackenzie from Switch Up Design, with text by Dean Koorey and Illustrations by Tiana Lichaa. The result is a visually appealing and informative guide that celebrates the richness of our community.The Bugle has some giveaways from Destination Kiama. Write in to tell us your favourite spot to chill in Kiama for a chance to win. Win with Destination Kiama

Kiama’s affordable housing predicament
Kiama’s affordable housing predicament

29 November 2023, 10:46 PM

Kiama Mayor Neil Reilly has downplayed concerns that the controversial housing development at Loves Bay will become Airbnb accommodation as the NSW Government looks to crack down on the number of short-term rentals across the state.Speaking to Kiama Community Radio on 21 November, host Bernie Hems asked Mayor Reilly to comment on the ongoing concerns about the Loves Bay development [you can listen to the full interview here].Kiama Council approved the development in November 2022 despite concerns from nearby residents that the property was being marketed as a ‘hotel-style’ development despite being zoned in a residential area. These concerns were realised a month later when Forte Sydney Property Group, the developer that owns the property, began using the term “oceanfront hotel” in its marketing material.When host Bernie Hems raised the issue of the developers using terms like “hotel” in their marketing, Mayor Reilly responded: “Why did they use that I wonder? I don’t control their marketing, but if they say, ‘OK we’ve got this residential building and we would like you to approve it,’ do we say ‘Just hold on their a minute, is this going to be a residential building or are you going to Airbnb it like so many homes in our area?”“We’ve had funny things happen in the past where people have described things as one thing and it turns out to be another, and that’s just the pitfalls of people’s basic dishonesty when they approach council. If they want to be dishonest about what it is, how are we to tell? We’re not an investigative bureau, we’re not the FBI or the CIA or ATO or ICAC or any of that, we’re a council. If you say, ‘here’s the plans to our residential building and they comply’, we’ll approve it, and so we should.”Property owners are entitled to offer short-term accommodations from properties if they wish, and there is no suggestion otherwise. However, the NSW Labor Government has also foreshadowed its plans to crackdown on the number of short-term rentals in the state as it looks to tackle the ongoing crisis around the lack of affordable housing.This week, Kiama Deputy Mayor Imogen Draisma stated to The Illawarra Mercury on 23 November 2023 that there was a conflict between the DA for Loves Bay and what the actual intended purpose was.A Kiama Council spokesperson said this was the Deputy Mayor’s personal view not that of Council. Deputy Mayor Draisma was one of the four councillors that voted against approving the Loves Bay DA in November 2022.NSW Treasurer Daniel Mookhey confirmed on 12 November 2023 that the state government will review the short-term rental accommodation by the end of year after identifying 90,000 homes, including short-term rentals and holiday houses, that could be freed up for the long-term rental market. A Kiama Council spokesperson said Mayor Reilly welcomes the review.The prior week, National Shelter and consultancy SGS Economics & Planning released a report that found that 5.46 per cent of all homes in the Kiama LGA are short-term or holiday rentals, one of the highest proportions in the state. The report also said that rental prices in Kiama and Gerringong are considered “severely unaffordable.”It’s worth noting that Councils across NSW, including Kiama Council, are under increasing pressure from the state government to speed up the approval process for DAs to help combat the housing shortage. Councils have 40 days to assess a DA, or 60 days for designated or integrated development where an approval body is required. Failing to approve a DA within this timeframe means the DA is refused, and Councils risk expensive and protracted litigation in the Land and Environment Court if they don’t meet this deadline making it even more difficult to allocate resources to reviewing other DAs.The President of Local Government NSW Darriea Turley stated earlier this month that NSW Councils approve 97 per cent of all DAs, with 103,460 DAs approved in the two most recent financial years, but only 83,419 construction certificates were lodged.Kiama Council stated in its annual report for the 2022-23 financial year that DA timeframes are currently delayed due to staff resourcing, and that further work was needed to improve DA determination timeframes. Kiama Council incurred $1.7 million in legal expenses in the 2022-23 financial year related to legal proceedings, including $1.2 million to defend against developer Nicolas Daoud over the proposed sale of the Akuna Street car park that fell through in 2018.During the same interview with Kiama Community Radio, host Bernie Hems and Mayor Reilly discussed an article from The Bugle from 15 November 2023. The developer behind the Loves Bay property attempted to obstruct an ICAC investigation into her previous company for bribes it paid to the Mayor of Canada Bay, Angelo Tsirekas. Mr Tsirekas has since stood down as Mayor of Canada Bay.Commenting on the article, Mayor Reilly said: “This was picked up by our local Bugle newspaper, who felt that because Canada Bay and the loss of a mayor and a corrupt developer, it must have happened the same here in Kiama, I think they put that on me.”The Bugle made no such connection between Mayor Reilly and Mr Tsirekas in its reporting. The article in question did not actually mention Mayor Reilly at all. You can read the full article here.

Spot the dog needs new owner
Spot the dog needs new owner

16 November 2023, 12:29 AM

Spot the Dog grooming salon is looking for a new owner - it’s on the market. Val is very sad to be saying goodbye to her clients (and their owners) but the time has come in her life to move on to new adventures. She is particularly excited that someone else will get to enjoy the rewards of working for themselves, and with animals, in a thriving, well established business. Every day, and every dog, is different. Val says, “It really has been a joyous way to earn a living for the last 15 years”.Val at Spot the Dog GroomersVal fell into dog grooming quite by accident, having just relocated to Kiama from Sydney. She had been working in the film and television industry in various aspects of costume. “I loved the creative side of the work but not the inconsistency of employment,” Val reveals.Just after her move, she ended up caring for a friend’s dog while she was in hospital for an extended period of time, and it was in desperate need of a groom. Val bought some clippers from the op shop and launched in, and then found that she was a natural. Val enthuses, “I was thrilled that I could now combine my love of animals with my creative skills.”She never imagined she would be running a dog grooming salon, but it has allowed her a wonderful sense of belonging and connection to this great community, supporting local charities and providing employment. Val adds, “I have been blessed with reliable and hard-working staff and enjoyed mentoring many people over the years.”Clients have appreciated the reliability and consistency offered by Spot the Dog salon and the convenience of the shopping centre in Kiama Downs with its easy parking.People often ask Val if she has a favourite breed of dog, but she always responds that “it’s the one that’s in front of me” but if she really had to choose, she’d have to say puppies do melt her heart.Val says that she will really miss the ongoing relationship with the owners and the dogs, seeing them regularly hearing their news and dog antics. “It’s been an honour sharing tears and sadness when their dogs pass and a joy meeting and grooming their new family members,” Val says. In the meantime, Val advises, “Remember brushing your dog is more important than washing.”  It’s business as usual at Spot the Dog whilst she awaits interest from prospective new owners. All enquiries Valerie Evans 02 4237 8075.

The Pavilion hosts Regulatory Roadshow 2023
The Pavilion hosts Regulatory Roadshow 2023

10 November 2023, 1:55 AM

The Hospitality and Racing industry is concluding a busy year of widespread engagement with its final Regulatory Roadshow of 2023 set to take place at The Pavilion in Kiama.Throughout the year, key figures from the government regulator have embarked on a journey, visiting prominent locations such as Newcastle, Bathurst, Fairfield, and inner Sydney. They have engaged with hundreds of industry leaders spanning pubs, clubs, and the racing sector.Acting CEO Tarek Barakat emphasised that Kiama serves as a fitting last stop for the year, given the abundance of pubs and clubs in the Greater South Coast area, poised to welcome thousands over the upcoming summer.“Our Regulatory Roadshow series has witnessed tremendous success in 2023, providing our teams with the opportunity to connect with regional stakeholders and address the issues impacting their businesses,” remarked Mr. Barakat.“As we approach the busy holiday season, we are thrilled to conclude this year’s industry engagement in the picturesque town of Kiama. We look forward to meeting and hearing from local businesses.”Mr. Barakat highlighted that the Regulatory Roadshows offer an invaluable platform for managers and licensees of hospitality venues to network and gain insights into the workings of Hospitality and Racing.“In addition to interacting with our senior executives, attendees will have the chance to listen to a variety of speakers, participate in interactive panel discussions, and discover more about the services offered by Hospitality and Racing through our information booths,” added Mr. Barakat.He further emphasised, “There's no better way for us to engage with the industry than face-to-face at events like these.”The Regulatory Roadshow on the South Coast is anticipated to draw more than 100 industry leaders, bringing the total number of attendees to nearly 600 across the five events held in Newcastle, Bathurst, Fairfield, inner Sydney, and Kiama.

Mayoral Breakfast – 6 Oct
Mayoral Breakfast – 6 Oct

09 October 2023, 1:12 AM

Hosted by the Kiama and District Business Chamber, the Mayoral Breakfast was held at the Mercure Hotel in Gerringong on Friday 6 October.As attendees ate a fine breakfast the President, Cameron McDonald, welcomed the guests, and acknowledged Council, the Mercure Hotel, the Business Award finalists and winners, and any new Business Chamber members. Mayor Neill Reilly then addressed the gathering. He reflected on the journey and highlighted the challenges and opportunities related to accountability, transparency, and financial sustainability. He emphasised the importance of lessons learned from past experiences in guiding Council’s pursuit of a responsible and stable future.Mayor Reilly acknowledged the difficulties faced by Kiama Municipal Council in the past but expressed optimism about resetting their course for a better financial future. He stressed the need for investment in the community, particularly in infrastructure, revenue streams, and innovation while carefully managing the risks.He underlined the importance of collaboration within and outside Council to achieve shared goals. Mayor Reilly mentioned the possibility of setting up a Council-owned business to promote innovation and collaboration between the public and private sectors, emphasising the benefits of public ownership.His speech also touched on topics such as roads and infrastructure, technological and digital transformation, preparedness for severe weather events, affordable housing, town centre planning, and environmental well-being.In conclusion, Mayor Reilly called for resilience and transformation, emphasising the potential for innovation, collaboration, and community-centric growth. He expressed a vision of transforming Kiama Council into a respected and vibrant place. The speech ended with a call to action for everyone to shape a prosperous future for Kiama.Special guest speakers were Agrifutures Rural Leader Cressida Cains, Co-Founder of Pecora Dairy, and Cathryn Lyall, Partner at Seed Space Venture Capital, who discussed their respective journeys in agriculture, markets and financial technology.Cathryn Lyall is a Director of K&DBC, and also a highly experienced senior executive and strategic adviser with over 34 years of expertise spanning capital markets, finance, banking, government, and fintech in Australia and the United Kingdom. She currently holds the position of Partner at Seed Space Venture Capital and is also the Co-Founder of the not-for-profit organization Seed Money Australia. Cathryn serves as a Non-Executive Director (NED) on numerous boards, including Wisr (ASX: WZR), the national industry body Fintech Australia, and various fintech startups both domestically and in the UK.In addition to her professional roles, Cathryn is a passionate advocate for diversity within the Financial Services sector and has provided mentorship to many women in Capital Markets and emerging fintech entrepreneurs. Her achievements have earned her recognition in prestigious lists such as the Financial News Top 100 Women, Innovate Finance Top 100 Women in Fintech, and Top 35 Women in Fintech Investment. She also dedicates her time as a mentor for Aspiring Rare Birds.Cressida Cains and her partner Mike embarked on their journey in 2011, establishing Pecora Dairy in Knights Hill, a region within the Kiama Local Government Area. They achieved a significant milestone by becoming the first in the country to obtain a license for producing raw milk cheese. Pecora Dairy has consistently earned recognition for its exceptional quality, pioneering role in the industry, and commitment to innovation. Over the years, it has grown into a national brand.The most recent accolades for Pecora Dairy include winning the prestigious Champion Cheese of Show title at the 2023 Sydney Royal Cheese Show, achieving this feat twice in the past three years. In 2020, they also secured the National Delicious Produce trophy, further solidifying their reputation for producing outstanding dairy products.Cressida is also actively involved in the Kiama Farmers Market committee, contributing to the local agricultural community. Her dedication and contributions to the industry were acknowledged when she won the NSW/ACT Agrifutures Rural Women's Award in 2020. She also received national recognition as the National Runner-Up for her work with Dairy Cocoon, an online platform and support hub designed to assist small dairy farmers in developing their own branded products. Cressida's commitment to the dairy industry and her endeavours have had a positive impact.What makes someone successful? Cressida’s advice for women is to back themselves if they have a great idea, and said, “Find your passion – dig in and do the work!” She also advocates building a social media profile, which is “powerful and free”, as a way to get your story out there. She said that “Knowledge is available – information and courses can be done online. Knowledge is power.”Cathryn agreed and added that people are drawn to authenticity. 

Saltwater wins ‘Most Outstanding Restaurant’ at Local Business Awards
Saltwater wins ‘Most Outstanding Restaurant’ at Local Business Awards

17 September 2023, 1:00 AM

Saltwater has emerged as the winner of the ‘Most Outstanding Restaurant’ award at the Illawarra & South Coast Local Business Awards 2023, held on 13 September.Gülçin Töpel, the driving force behind Saltwater, also earned recognition as a finalist in the 'Business Person of the Year' Category.Upon receiving the award, Gülçin expressed deep gratitude. She said: "First and foremost, I extend my gratitude to my exceptional team, my loving family, and the remarkable Kiama community. I want to express my sincere thanks to those who have tirelessly worked day in and day out, transforming Saltwater into one of the most renowned restaurants in the Illawarra & South Coast."Gülçin reminisced about the journey that led to this proud moment. Taking over Saltwater in May 2021, she faced the immediate challenge of the Covid-19 pandemic, which dramatically altered the small business landscape. "It was a tough time for us, as it was for everyone," Gülçin disclosed. "However, I was fortunate to be surrounded by my invaluable staff and the supportive Kiama community."Saltwater boasts a dedicated team of 24 employees, primarily locals. Gülçin praised them by saying, "They are truly exceptional. Their dedication extends far beyond these walls, with many of them pursuing education and their future dreams. Being part of this team is immensely gratifying. We are thrilled to bring this prestigious award to Kiama!"The Bugle extends a heartfelt congratulations to Gülçin and her Saltwater team.

Central Perk finalist in Business Awards
Central Perk finalist in Business Awards

17 August 2023, 1:51 AM

 Cameron Thomas, proprietor of Central Perk café, has a love and passion for food. He also has an interesting and varied past. Chef by trade Cameron has been in hospitality most of his life and was 26 when he opened his first café in Mulgoa in Western Sydney. For some 10 years he successfully operated the café, and a ‘before and after school’ care centre, plus a wedding venue. All businesses did well.Always drawn towards working in a stimulating workplace, and at age 39, Cameron decided on a career change and joined the Police force. “Being a Policeman was an invaluable life experience,” he said, “It’s definitely NOT a ‘9 to 5’ existence.”He recalls, “After eight months training in the Police Academy, as a 40-year-old thrown in with a bunch of 25-year-olds, I was looking forward to my first posting.”Cameron was stationed in Marrickville, in Sydney’s inner west, and spent six years in the force.After frequent holidays to the South Coast, Cameron grew to love the area. In 2017 he bought property in Shell Cove, and in 2020 he moved in. Cameron wanted a complete life change, so he bought a café at 84 Terralong St, Kiama, which he renovated, and renamed ‘Central Perk’ – his own concept. The focus was, and will always be, on great food and good friendly service. He can’t help it – Cameron is a total ‘foodie’ and wants to promote local produce and goods.“It was a lot of hard work to recover from the pandemic effects on the hospitality industry”. Cameron describes that period “like being hit by a truck”. He felt that the whole concept of hospitality had gone by the wayside over that period, so he redoubled his efforts to create an outstanding café. “The problem with many hospitality venues is the lack of interaction with the customers. Perhaps staff are too disengaged?” he wonders.Cameron selected the right team with the right attitude toward hospitality and gave them the best training. He is proud of his team and what they have achieved together. Central Perk was selected out of well over 100 café nominations to become one of the 17 finalists for ‘Outstanding Café’ in the Precedent Local Business Awards 2023. Central Perk was one of only three selected from Kiama!The awards are held on 13 September at The Fraternity Club in Fairy Meadow. Before then the finalist businesses are visited by an incognito judge who acts as a customer and evaluates the products and service. Central Perk should do well, especially since the whole mantra of the business is to provide good service, good food and good value. Cameron recognises that “People come here to enjoy the experience.”Whether Central Perk wins the Local Business Awards or not doesn’t really matter to Cameron. The recognition of becoming a finalist was already a huge reward and has let him know that he’s on the right track with the café. “Winning,” he says, “would just be icing on the cake!”Mural artist: Benjamin Ross @BENROSS_ART

Wedding Separates
Wedding Separates

02 August 2023, 4:32 AM

“Vogue bridal here on the south coast”The best kept secret of the South Coast is the Australian bridal label, Bowie Rae, twice featured in Vogue magazine internationally. Designer Manal Waugh launched her debut collection in 2019 and after 5 years of travelling the world, she set up her first studio in Woonona. “It was always on the vision board that BOWIE RAE would eventually live in the heart of Sydney CBD… yet the more time passed, the more it felt right to bring this new kind of bridal over to the South Coast where it was born”. Manal says, “I never imagined BOWIE RAE would have taken off so quickly, In 2019 we were featured in Vogue after our very first bride and muse, Rebecca Burrow wore a custom BOWIE RAE gown”. Now brides who want to do bridal their own way can visit the studio. “The South Coast is booming with the most beautiful and inspiring creatives,” Manal shares. “Teaming up with the other cool kids of the South Coast like Hero Florist, Mrs Gibbons, or the beautiful storytelling of Sea-People Photography and a host of other local creatives, BOWIE RAE has the vision of collating all the local rebel creatives and creating a one-stop-hub for all things cool in bridal”. When it comes to the brand itself and what separates BOWIE RAE from the rest, Manal adds, “We have a very unique but simple philosophy when it comes to bridal… You don’t have to become anything or dress up as anyone else on your own wedding day.  We create a collection of separates that all work together to create your very own bridal look”. After causing controversy in the media over a sheer wedding dress, designer Manal  bares all, “I have nothing to hide when it comes to who and what I design for. BOWIE RAE is inspired by the bold and designed for the daring. We focus on building a stronger, more empowered representation of the bride… challenging the outdated and divisive representation of the storybook bride that excludes and secludes many women. BOWIE RAE wants to broaden this traditional definition of what it means to be a bride and ask, ‘what if a Bride can just be a woman getting married?’ And what if this woman can choose what she will wear on her own wedding day…”We like it! BOWIE RAE studio is now open and available for bookings by appointment onlywww.bowierae.com [email protected]://www.instagram.com/bowie.rae/

Rita Sullivan: helping women adapt to life after breast surgery
Rita Sullivan: helping women adapt to life after breast surgery

29 July 2023, 4:25 AM

Rita Sullivan is a specialist. Her lingerie shop in Kiama provides a much-needed service to ladies who have undergone breast cancer surgery and need to adjust to the physical and emotional challenges that brings. The compassionate and knowledgeable staff are dedicated to assisting women rediscover their femininity and confidence by embracing the changes to their body with love and acceptance. How? The Knickerboxers store has an extensive range of post-surgery bras, pocketed mastectomy bras and breast forms to suit all clients. Their trusted suppliers prioritise comfort, quality, and style to ensure that clients can have access to the best possible options. The products are designed to enhance clients’ natural shape and provide gentle support, and above all boost self-confidence. “We are retired registered nurses; therefore, we have a unique insight into the challenges women face following all kinds of breast surgery.” Rita says. “We are known for our extensive range of sizes - from A cups to K cups!”Rita and her team offer personalised fittings to ensure that each garment fits perfectly. The skilled fitters have extensive experience working with women who have had breast cancer surgery and they take the time to understand the unique needs and preferences of every client. This is in an environment where clients feel safe, supported, and empowered.A small number of women in Fiji that have undergone breast cancer surgery.“Comfort is our mantra,” Rita remarks. “We recommend regular bra fittings for all women.”The Knickerboxers team travel widely to support women who cannot visit the Kiama shop and often have fitting events in Bowral, Ulladulla, Narooma, and Shoalhaven. Rita says. “Age, health, and the tyranny of distance can make it difficult for women to come to Kiama. Our next event is 25 & 26th July in Narooma. Bookings are essential.”Heather Tait from Rita’s team also visits Fiji on a regular basis offering this same service to ladies who need help. “Knickerboxers collects second hand breast forms and bras in good condition and Heather takes them to Fiji for the women following surgery,” Rita reveals, “They get no assistance in Fiji.”Rita holds a breast form that will go into a pocketed mastectomy bra.Anyone needing Rita’s expertise and advice is welcome to contact her directly on (02) 4232 1196 or visit the Knickerboxers shop at 88 Terralong Street, Kiama.Find her under the lights after her Kiama Community Radio debut.

Affordable Housing Solutions for the Illawarra Shoalhaven
Affordable Housing Solutions for the Illawarra Shoalhaven

26 July 2023, 8:51 AM

Business Illawarra has commenced an advocacy campaign to accelerate housing supply in the in the Illawarra Shoalhaven. In partnership with key regional stakeholders, they have released a major report outlining solutions to the affordable housing crisis affecting key workers in the region.“There is a role for each level of government, the property sector, Community Housing Providers, major employers, peak bodies and the wider community in supporting the development of new affordable housing – and being innovative in how we do it,” said Adam Zarth, Executive Director of Business Illawarra.The report, based on leading research undertaken by Judith Stubbs and Associates, was launched at two events in Wollongong and Nowra. It examines the underlying causes of the crisis and identifies actions to grow affordable housing in town centres across the region.Mr Zarth said that his organisation was responding to the concerns of local employers and business owners who were suffering acute workforce shortages and attributed them to a lack of affordable housing regionally.  “We knew that the housing challenge key workers face is particularly acute in our region, where they spend on average 40% of their income on rent, compared against the 30% national average,” he said.The shortage of affordable housing has been a cause for concern among numerous local employers and business owners.“Today we have articulated the actions that each of us can take to address this issue, which is hampering economic growth and exacerbating difficult trading conditions for key sectors including hospitality, human services, retail and construction,” Mr Zarth added.The research was supported by the Illawarra Shoalhaven Joint Organisation, Warrigal, MMJ Real Estate, the Housing Trust and the Property Council of Australia (Illawarra). Roger Stephan, CEO, Illawarra Shoalhaven Joint Organisation said, “The councils I represent are invested in finding solutions to the regional housing shortage, and in this they must be supported by the state government and the wider community.” Jennifer Macquarie, Chair, Property Council of Australia (Illawarra) said, “The current planning system is overly complex and in dire need of reform. The state government has recently taken some welcome steps that will have a positive impact in our region, but in this report we are urging them to go further.”Warrigal CEO Jenni Hutchins said, “My organisation is now providing housing for our workers, so we know well the impact the current housing crisis is having. Our staff support the most vulnerable members of the community and work in shifts, so it is imperative that we can provide safe, local accommodation to meet their needs.”   Housing Trust CEO Michele Adair said, “We need a commitment from each level of government to help deliver more affordable rental housing, faster and more collaboratively with the private and not-for-profit sectors. We need additional investment, planning reform, and where possible, partnerships on their landholdings.” Natalie Allan, MMJ Real Estate Business Operations Manager said, "There is a pivotal role to be played in community education and engagement to overcome concerns surrounding infill development. By focusing on selecting appropriate areas with proximity to transportation and essential services, we can ensure well-planned growth that serves the best interests of the community."

Local businesswoman: Finalist in national “AusMumpreneur” Awards
Local businesswoman: Finalist in national “AusMumpreneur” Awards

26 July 2023, 3:10 AM

A huge congratulations to local Kiama resident Jess Arroyo, owner of ‘Weigh Less with Jess’ who has been named as a finalist in the national AusMumpreneur Awards in the “Best Global Brand” and “Best Wellness Products” categories.The AusMumpreneur Awards presented by The Women’s Business School, recognises and celebrates Australian mums in business who achieve outstanding success in areas such as business excellence, product development, customer service and digital innovation. The awards are designed to recognise the growing number of women who successfully balance motherhood and business in a way that suits their life and family. A mother of two young children, Ms Arroyo lives on the south coast of New South Wales. She believes that anyone can achieve anything if it’s their passion.  She founded ‘Weigh Less with Jess’, an internationally recognised weight loss company that has helped over 150,000 people worldwide achieve their goals by losing up to 1kg daily through her clean eating lifestyle. With over 1.7 million followers on social media, Jess Arroyo is one of the top 100 social media influencers, according to The Australian.Ms Arroyo is the author of two cookbooks, a feature in a co-written “Change Makers” inspiring women’s book, a product-creator and winner of multiple business awards nationally and locally for her success in wellness, weight loss and outstanding customer service.She is delighted to be named as a finalist and is proud of her achievements, particularly since opening her shop front in bustling Wentworth Street in Port Kembla. There are many benefits to balancing business and motherhood Ms Arroyo reflects, “Small things become big when done with love. Teaching my kids doesn't feel like work when you do something you.” It can be challenging to be a successful businesswoman whilst raising a family, and Ms Arroyo gives this advice to others thinking about starting their own enterprise. “Don’t worry about other businesses who do the same gig as you. How many weight loss companies are there? It’s your magic that will bring your customers to you. Your vibe will attract your tribe.”More information can be found at www.ausmumpreneur.com. The winners of the AusMumpreneur Awards will be announced at the AusMumpreneur Awards Gala Dinner in August.

Life’s sweet in a candy shop
Life’s sweet in a candy shop

03 July 2023, 11:35 PM

Kiama Sweet Company owner Jennifer James is preparing to take her confectionary business on the road for the first time. Well, at least as far as the Kiama Winter Festival. Her business is nearing its one-year anniversary in July 2023, so we caught up with Jennifer to discuss how the past 12 months have been. “It’s been great, it’s been really well received by the community,” Jennifer told The Bugle. The idea for Kiama Sweet Company actually came from Jennifer’s brother, who has run a similar business in regional Victoria for around 20 years. “My brother has a store called the Echuca Heritage Sweet Store on the border of NSW. It’s much bigger than here but it’s still pretty much the same store. “I wanted to replicate what he’s done here, so with his assistance, I opened it and tweaked it a little bit more because the clients are a bit different.” Jennifer says the main difference between her Kiama clients is the frequent visits from Sydneysiders who are harder to impress. She says she’s landed on the winning formula to keep locals and tourists happy though. “What I wanted to do was really create something that wasn’t just a lolly store. We’ve got a range of Dutch Licorice, European Chocolate, a range of beautiful cordials from Beechworth in Victoria’s high country, so just something a bit different,” says Jennifer. “Being a sweet company, we try to go into everything that’s sweet, although the Dutch licorice is pretty salty. We also have a range of gifts that go with those chocolates like tins filled with yummy things.” Jennifer also prides herself on bringing snacks not just from around the world, but around Australia, to Kiama as well, including fudge from Adelaide, chocolate from Victoria, and all the American imports a kid in a candy store dreams of. Despite being a sweet-focused business, the proliferation of online food challenges involving spicy snacks has led Jennifer to diversify her supply into products attempting to innovate in the confectionery market. “We’ve found that spicy has come around in recent years. So, there’s spicy Tarkis and that sort of thing, but there’s a Mexican range with sweet and spicy, so we have lollipops that are watermelon and mango with a chilli dipping powder. As for why Jennifer chose Kiama to locate her business? She says the choice was easy.  “Spending the last 30 years in Sydney, I had always been coming to Kiama because I have a friend that lives nearby. I had left Sydney [after COVID lockdowns] and didn’t really want to go back into that space. “I was really looking for that relaxed, beautiful town with good tourism and I don’t think you can get better than Kiama. It’s just a divine place to be.” The Kiama Sweet Company is on Terralong Street, near the Collins Street roundabout.

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